Let's Get Coffee

If you're interested in remote leadership or happy customers, I think you'll like this.

For the past 8 years, I've been leading remote teams and thinking about how to best delight customers.

Each month, I put together an email discussing trends at the intersection of Support, Product, and Leadership that catch my attention.

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    FYI - I affectionately call it "Let's Get Coffee" because it's the same things you and I would talk about over coffee at my favorite cafe in Colorado (Sweet Bloom).